Report control or access problems
Before you submit, read this. For a control issue, name the button, key or gesture that did not work. For a reading or display issue, describe the part of the page affected. Mention text that is hard to read or controls that are difficult to reach. Keep the message focused on the issue.
What happens after sending
Your email address and message are saved privately for review. A success message means the submission was stored; it is not a promise of an immediate reply. Keep a copy of a long message before submitting it. Use the form on this page.
Name the game
When preparing your message, remember: Include the name of the game and the page address where you noticed the issue. Similar games can use different rules or controls. The address bar is the easiest place to copy the game link. Check your email address before submitting.
Mention your phone, tablet or computer
For a clear report, keep this in mind. Tell us whether you used a phone, tablet or computer, and give the browser name if you know it. Say whether the screen was portrait or landscape. You do not need to share device serial numbers or private identifiers. One complete report is better than repeated short submissions.
Point out a confusing rule
Point to the rule or example you found unclear. Explain the game situation so the question can be considered against that game’s stated rules. Different variants may deliberately use different rules. Use a separate sentence for each step when that helps.
When you need to write again
To help us understand your message, please note: Please allow at least a minute between submissions. If the form has expired, reload the page before sending it again. Avoid repeatedly pressing Send while the request is in progress. One complete report is better than repeated short submissions.
Describe what you expected and saw
To help us understand your message, please note: Describe the actions leading to the problem, the result you expected and the result you saw. Keep the sequence in the order it happened. Mention whether you started a fresh round or continued one. Use a separate sentence for each step when that helps.
Protect personal details when writing
To help us understand your message, please note: Do not send passwords, PINs, payment information or sensitive personal details. A game report normally needs only the page, device and sequence of actions. Remove private information from any description you copy. Use a separate sentence for each step when that helps.
Enquiries about a previous submission
When preparing your message, remember: Use this form to ask about a message you previously sent or to request its removal. Provide only enough detail to identify that submission. You may be asked to verify that the request relates to your own information. Keep a copy of details you may need later.
A clear message makes a difference
Use the form below to send feedback about this site. Enter an email address and a message between 10 and 5,000 characters. You do not need a player account to send a message. Review the message before pressing Send.